Frequently asked questions
All the answers to the most common questions about the Transilien network.
Passes (51 Questions)
-
You can apply for an Imagine R pass directly online at iledefrance-mobilites.fr/imagine-r
For third-party financing requests or cash payments by check, you must obtain a paper application form from the transport companies' sales offices, the SNCF Navigo Services counter or certain RATP counters. (not valid for the subscription of an imagine R Junior pass, which is done exclusively online). -
The Imagine R school, student and junior passes are only available on the Navigo imagine R pass.
-
The price of the Imagine R pass is :
- 16€ per year for the Imagine R Junior pass, plus 8€ for administrative fees
- 342€ per year for the Imagine R School or Imagine R Student pass, plus an additional 8€ administration fee, before deduction of any departmental and/or social grants.
-
This annual package is intended for students in post-secondary, higher education and apprenticeship training who are under 26 years of age.
To benefit from it, you must- reside in Île-de-France
- be under 26 years old on September 1st of the current year
- be enrolled in an initial training program of at least 350 hours in a higher education institution or post-secondary institution listed by the Ministry of Education.
-
This package is intended for primary and secondary school students and apprentices (except for professionalization contracts),
To benefit from it, you must- reside in Île-de-France
- be under 16 years old on September 1st of the current year
- or be over 16 but under 26 years of age and be following an initial secondary education program, an apprenticeship program or a program lasting at least 350 theoretical hours for young people who have dropped out of school and are having difficulty finding employment. Please note: Students on a professionalization contract cannot benefit from the imagine R school offer.
-
This package is for children under the age of 11 as of December 31 of the current year, regardless of income. No subsidy or grant can be applied to this rate. Please note that the subscription for imagine R Junior is ONLY available online.
-
There are 3 types of imagine R passes that allow you to travel on the entire Île-de-France network (1), every day of the week and with no restrictions:
- imagine R Junior,
- imagine R Scolaire,
- imagine R Student.
(1) The imagine R pass is not valid on Orlyval, Filéo, the TGV, or on public transport lines that do not apply the Île-de-France fare system.
-
If you are eligible for the Senior fare and do not have a Navigo Annual pass, you can apply directly at the transport companies' sales offices or at certain RATP counters.
To apply for and obtain your Navigo Annuel Senior fare pass immediately, please bring the following with you
- A bank details form (only direct debit payment is possible for the Navigo Annuel Tarification Senior pass)
- A proof of identity
You do not need to provide a photo, it will be taken directly on site.
Your Navigo Annuel pass will be given to you immediately.If you have a Navigo Annuel pass, you can simply request a migration of your pass to benefit from the Senior fare. You can do this directly from your personal space or at transport agencies, Navigo service counters and RATP counters.