Frequently asked questions
All the answers to the most common questions about the Transilien network.
Travelers Information (14 Questions)
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To find out when the first train will arrive at your station, use the "Route" search engine and change the departure time. You can also ask Tilien our chatbot on the transilien.com website, accessible at the bottom right of each page.
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To find out when the last train will pass through your station, use the "Route" search engine and change the departure time. You can also ask Tilien our chatbot on the transilien.com website, accessible at the bottom right of each page.
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You can create a personalized email alert (in French) by going to the "Mes alertes trafic" page on the Transilien.com website and entering your route to be notified when a disruption occurs.
The Twitter feeds of Transilien lines also inform you in real time of disruptions.
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The results of the Route Search take into account the planned work.
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Because it protects us all, wearing a mask is strongly recommended on trains and in stations. Let's keep our good habits.
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You can check the availability of parking spaces for your bicycle on the map on the following page:
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Renewal of the Île-de-France Mobilités Bicycle Parking Service is not automatic. You must follow the instructions sent to you by e-mail:
- during the month preceding the month in which the subscription ends,
- within the first 10 days of the month in which the subscription ends.
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The Île-de-France Mobilités bicycle parking service includes :
- open, self-access bicycle shelters,
- closed and secure collective spaces. Most of these spaces are also equipped with video protection. Some lockers also offer recharging points for electrically assisted bicycles, lockers and/or inflation pumps.
Bicycle parking facilities are available 24/7 for non-motorized bicycles and electric bikes. Video-protected and equipped with racks on two levels, the bike parks allow you to leave your bike safely at your departure station and to find it when you return in the evening.
